Power Bi Help Desk Dashboard

The zendesk app offers a power bi dashboard and a set of power bi reports that provide insights about your ticket volumes and agent performance.

Power bi help desk dashboard.

Embed reports created in power bi desktop into existing apps or websites. Create mobile optimized reports for viewers to consume on the go. When you select pin power bi creates the new dashboard in the current workspace. Because it s limited to one page a well designed dashboard contains only the highlights of that story.

Create and publish your reports to power bi. If you re an administrator of your power bi tenant you can also open a support ticket in the admin portal. This article walks you through pulling your data from your zendesk account with a power bi template app. A power bi dashboard is a single page often called a canvas that tells a story through visualizations.

Getting started with support desk makes you get ahead of the service impacts before they spell trouble for your customers. Get visual analytics to the people who need it. 3 minutes to read. The support desk dashboard helps to monitor the kpis manage support queue efficiently analyze incoming ticket trends and minimize loss due to any sla impacts.

Microsoft power bi desktop is built for the analyst. Connect to zendesk with power bi. Power bi support desk dashboard the support desk dashboard helps to proactively manage support queue efficiently analyze incoming ticket trends and minimize loss due to any sla impacts. Microsoft power bi desktop with the power bi desktop you can visually explore your data through a free form drag and drop canvas a broad range of modern data visualizations and an.

Jporter just as a warning here as it seems you are newer to power bi the publish to web option isn t really a great idea for that vast majority of use cases the reason is that it publically exposes your data to everyone due to the fact that the url generated is discoverable and not secure. It combines state of the art interactive visualizations with industry leading data query and modeling built in. It really only should be used for marketing or public information blogging videos etc where the. Introduction to dashboards for power bi designers.

Publish from power bi desktop to the cloud or on premises. Power bi opens the new dashboard. Power bi desktop helps you empower others with timely critical insights anytime anywhere. If you re prompted to save the report choose save.

Getting started with support desk makes you get ahead of the service impacts before they spell trouble for your customers. Get a 360 view of your business data on the go at the touch of your fingers and quickly connect shape visualize and share data insights through power bi. After the pinned to dashboard message appears select go to dashboard.